Privacy policy
Last updated: 15 October 2026
In short: this website does not use cookies, analytics, ads or tracking, and has no forms. We only get your personal data if you message us on WhatsApp or become a client. We use it to reply and run your menu, never sell it, and delete it when we no longer need it.
1. Who we are
Dako is a trading name of Imad Daakour, based in Lebanon ("we", "us"). We decide how your personal data is used, which makes us responsible for it.
Contact: WhatsApp +961 70 019 378.
2. What we collect and why
| Situation | Data | Why we use it |
|---|---|---|
| You visit bydako.com | Technical data your browser sends to our hosting provider, Cloudflare: IP address, browser type, page requested, date and time. | To deliver the website and protect it from attacks. We do not use it to identify you or for marketing. |
| You message us on WhatsApp | Your name and number as shown on WhatsApp, your messages, and anything you send (menu, logo, photos, prices). | To answer you and build your free demo, because you asked us to. |
| You become a client | Business name, contact person, phone number, the plan you chose, payment records (amount, date, method) and your menu content. | To provide the service under our terms and keep the records Lebanese law requires. |
| People view a client's menu | Anonymous visit counts (number of visits, rough country, device type), collected without cookies. | To produce the monthly visits report in the Pro plan. We do not build profiles of individual diners. |
We never ask for card numbers or bank passwords. Payments are made in cash, by Whish or by OMT, and those providers handle your payment details under their own privacy policies.
We do not send marketing messages unless you agree to receive them, and you can tell us to stop at any time.
3. Who we share it with
- Cloudflare, which hosts this website and client menus and protects them from attacks.
- WhatsApp (Meta), which carries our messages. When you tap a WhatsApp button you leave our website, and WhatsApp's privacy policy applies to what happens there.
- Payment services you choose (Whish or OMT), only to receive your payment.
- Authorities, only when Lebanese law requires us to.
We do not sell or rent personal data. Cloudflare and Meta may process data on servers outside Lebanon.
4. How long we keep it
- If you contact us but don't become a client, we delete your messages and files within 12 months of our last conversation.
- For clients, we keep your data while you use Dako. After you cancel, we send you your menu files and delete them from our systems within 90 days.
- Payment records are kept for as long as Lebanese tax and accounting rules require.
5. How we protect it
Only Imad Daakour has access to client data. We use secure (HTTPS) connections, two-step login on our accounts where available, and we limit what we collect. No system is perfectly secure, so if a breach affects your data we will tell you without undue delay.
6. Your rights
Under Lebanese Law No. 81 of 2018 on Electronic Transactions and Personal Data, you can ask us to:
- tell you what personal data we hold about you and give you a copy,
- correct data that is wrong,
- delete your data, unless we must keep it by law,
- stop using your data for a particular purpose.
Send your request on WhatsApp to +961 70 019 378. We will answer within 30 days. If you are in the European Union or United Kingdom, you also have rights under the GDPR, including the right to complain to your local data protection authority.
7. Children
Our service is for businesses. We do not knowingly collect data from anyone under 18.
8. Changes to this policy
If we change how we use personal data, we will update this page and the date at the top. Clients will be told on WhatsApp about important changes.
See also our cookie policy, terms & conditions and refund policy.